Halongbay Guide Travel, Halong Travel, First Choice Travel

About Us

About us

Welcome to First Choice Travel. We are a fully licensed travel agent located in Ho Chi Minh City and Hanoi and have been operating under current management since 2006.

Authentication

Our business certificate by Hanoi Plan & Investment: download here
Our tour operator licence by Vietnam Tourism: download here

The purpose

Our purpose in business is to tailor travel arrangements to our clients’ needs by providing value for money solutions. We use our knowledge, expertise and contacts with travel suppliers to provide clients with the best options for their travel requirements. We will save you time and, quite often, money by looking at a range of possibilities for you.

So when you are planning your next trip let us know your requirements and we will see how we can assist you in finding the best solution for your travel needs.

Team

Our team consists of Mr. Tran Quoc Long (Owner Manager) who has been in the business since the beginning and has attained a vast amount of experience in travel which his clients can benefit from.

Mrs. Phung Thi Nga (Senior Consultant) is a huge asset since joining us 2 years ago with her tremendous energy, commitment and ability to relate to people in addition to her travel consulting skills.

Nguyen Dac Cuong (Senior Consultant/Bookkeeper) has been working for First ChoiceTravel for over 4 years and makes an invaluable contribution. 
 
Miss Nguyen Le Chi (Senior Consultant) has been a very reliable consultant who has built a substantial and avid client following with her thorough and friendly service over more than 4 years working at First Choice
 

Our products

Our main travel products are cruises, boat services, classic travel packages and adventures

In Vietnam: we are the official agents of La Marguerite, Ama Lotus Cruise,Pandaw, Bassac and Le Cochinchine

In Cambodia: the Mekong connects Vietnam and Cambodia via our R.V Landiep, R.V Toum Tiou, R.V Indochine

In Laos: many special discounts come from R.V Mekong Sun, R.V Mekong Islands, RV Mekong Explorer as well as Vat Phou Mekong Cruise

In Myanmar: Luxury cruises on the river Ayeyarwaddy with the Road To Mandalay, RV Paukan 2007 or RV Katha Pandaw Cruise, all are offered exclusively on our site www.mekongriverboats.com


The money you pay will be secure

For worldwide clients, when you book a tour with First Choice, the contract will be between yourself and First Choice (Vietnam).

We are fully licensed by the Vietnam National Authority for Tourism (VNAT) as an International Tour Operator. Our International Tour Operator Licence number is # 01-047/2009/TCDL. The terms of our licence require us to place a substantial cash bond in a secure account. The account has two signatories - First Choice and VNAT.

The money in the account is solely for compensating clients - VNAT will not allow us to withdraw money for any other purpose. If compensation has to be paid to a client, we are obliged to top up the bond to its original level immediately.


Compensation if we get it wrong

If First Choice, or a third party contracted to us, fails to deliver a part of the agreed contract, we'll reimburse you and, if necessary, seek redress from our contractor later. Failures that were the result of circumstances beyond our control, such as cancellation or postponement resulting from government action or policy, war, civil unrest or natural disasters, are excluded.

Privacy

Concerned about your privacy? We are!
Your e-mail address or any other information you give us is used only for correspondence relating to your holiday or tour - First Choice doesn't rent, trade, or sell the personal information you provide.
If you send us a request for information, an itinerary, or a booking, we'll assume you're willing to provide the personal information that we require to design and manage your holiday or tour.

With the exceptions of breaches of Vietnamese and/or international law and immigration regulations, and information necessary for sub-contractors to fulfil their responsibilities, anything you tell us will never be disclosed or made available to any third party without your willing permission.

After your tour, we'll contact you to ask for your for opinions and comments about your experience of travelling with First Choice. Apart from seeking information to improve the quality of our services, we'll ask your permission to quote a sentence or two on our web site in a way that ensures your anonymity.The decision to assist us in this way is entirely yours – our request doesn't place you under any obligation.

We'll also ask if you would be willing to respond to telephone, e-mail or mail requests from potential customers seeking confirmation of our probity.The text on the page offering this service will include a disclaimer of any liability on your part. As above, this request does not place you under any obligation – feel free to say “No”.

Should any changes to this policy be necessary, they will be posted on this page.

Cruise Southern Laos 4 days 3 nights

EUR 680

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4 days 3 nights, from Pakse
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